Nandakumar K Nair (NK), is the Founder and CEO of SunTec Business Solutions, leaders in revenue management and business assurance solutions. With nearly three-and-a-half decades of experience in the banking, telecom, retail and travel industry, he has shaped customer-centric software platforms and products for pricing and billing across these transaction-intensive verticals. He is credited with building the first automated billing solution for India’s national telecom provider. He has pioneered and patented the concept of real-time value-chain management in digital business ecosystems and has contributed in evolving the relationship-based pricing philosophy for banking – now acknowledged as the key to balanced pricing dynamics. A widely read writer, he has written for several technology newsletters and blogs and spoken at various technology and industry thought leadership summits. He is associated with industry forums such as CII, NASSCOM and TiE and is also a keen mentor of start-ups and entrepreneurs.