Founder & CEO of SunTec Business Solutions Nandakumar K Nair (NK), is the founder and CEO of SunTec Business Solutions, leaders in revenue management and business assurance solutions. With nearly three and a half decades of experience in the banking, telecom, retail and travel industry, he has shaped customer-centric software platforms and products for pricing and billing across these transaction-intensive verticals. He is credited with building the 1 st automated billing solution for India’s national telecom provider. He has pioneered and patented the concept of real-time value-chain management in digital business ecosystems and has contributed to evolving the relationship-based pricing philosophy for banking – now acknowledged as the key to balanced pricing dynamics. A widely-read writer, he has written for several technology newsletters and blogs and spoken at several technologies and industry thought leadership summits. He is associated with industry forums such as CII, NASSCOM, and TiE and is also a keen mentor of start-ups and entrepreneurs.